| FAQs for Mobil 1 Extended Performance |  | |
Does the Mobil 1 Extended Performance meet GF-4 specifications? How did the
new specification impact the development of the high-endurance product line?
| |
Mobil 1 Extended Performance contains an extra performance additive to help
deliver exceptional performance and protection. This fully synthetic
technology is designed specifically for longer service intervals. Appropriate
viscosities of Mobil 1 Extended Performance also meet all the requirements for
GF-4. Additionally, they exceed the requirements of API SL/CF and various
ACEA (European) specifications. (Updated March 2006)
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What is the difference between Mobil 1® Extended Performance and Mobil 1?
| |
Mobil 1 Extended Performance formulas are designed specifically for today's
longer service intervals and are guaranteed to protect for up to 15,000 miles
or one year.
Mobil 1 Extended Performance has a unique formulation with a boosted level of
protection and performance. Mobil 1 Extended Performance, with the Advanced
SuperSyn System, contains 50 percent more SuperSyn than Mobil 1.
(Updated
March 2006)
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If Mobil 1 Extended Performance is recommended for 15,000-mile intervals,
what’s the maximum limit to which it can be pushed? In other words, if a
driver goes an extra 1,000 miles or so, is he going to damage his engine?
| |
Mobil 1 Extended Performance is recommended for up to 15,000-mile or one-year
oil change intervals. However, if your vehicle manufacturer recommends an oil
change interval beyond 15,000 miles and Mobil 1 meets the performance level
specified, you can be assured that Mobil 1 will go the distance.
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Do I need to flush my engine before switching to Mobil 1 Extended Performance?
| |
You do not need to flush your engine prior to changing to Mobil 1 Extended
Performance.
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Upon what driving conditions are these performance claims based? Normal or
severe driving conditions?
| |
These claims relate to all typical consumer driving conditions, excluding
those mentioned below. In other words, if you drive under normal conditions
and use Mobil 1 Extended Performance in your vehicle, the oil is guaranteed to
protect your engine for 15,000 miles. We also recommend that drivers consult
their owner’s manual while their vehicle is under warranty, and follow the
guidelines set forth there. Additionally, we recommend that if consumers drive
routinely in severe conditions that they follow the oil change interval
recommended in their owner's manual for severe conditions. We define "severe
conditions" as:
-
racing or commercial applications;
-
frequent towing or hauling;
-
extremely dusty or dirty conditions; or
-
excessive idling.
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If I go longer between oil change intervals, do I need to change my oil filter
more frequently? Or do I need a special filter?
| |
Continue to change your oil filter when you change your engine oil. Special
filters, or more frequent oil filter changes are not required.
However, Mobil 1 Extended Performance Oil Filters provide outstanding
performance during longer oil change intervals. Mobil 1 Extended Performance
Oil Filters are designed to offer excellent efficiency (remove more engine oil
impurities) and high capacity (60 percent greater capacity than conventional
oil filters), which make them ideal candidates for longer oil change
intervals. (Updated March 2006)
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To achieve the best peace of mind related to engine protection, many vehicle
owners change their engine oils every 3,000 to 4,000 miles. Is this practice
rendered meaningless with the advent of the Mobil high-endurance oils?
| |
Consumers should follow the maintenance practice that is best for them, and
that meets their car manufacturers’ warranty. They can have peace of mind
knowing the guaranteed performance and protection intervals of the Mobil line
of high-endurance oils. Mobil Clean 5000, Mobil Clean High Mileage, Mobil
Clean 7500, and Mobil 1 Extended Performance protect critical engine parts
from lubricant-related failure for 5,000/7,500/15,000 miles -- guaranteed.
(Updated March 2006)
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| |  | | | FAQs for Mobil 1 | | | What is Mobil 1 Advanced Fuel Economy? | | Mobil 1 Advanced Fuel Economy oils are fully synthetic motor oils engineered to deliver outstanding engine protection and provide improved fuel economy. The low friction formulations increase engine efficiency and fuel economy. Mobil 1 Advanced Fuel Economy oils outperform conventional oils and meet or exceed the latest industry standards.
| | | Back to top | | | Haven’t you been offering Mobil 1 0W-20 and Mobil 1 0W-30 already? What’s different about Mobil 1 Advanced Fuel Economy? | | They are the same formulations as the products marketed prior to 2008. As the importance of fuel economy has increased, we felt it was important to communicate to consumers which products in the Mobil 1 family offer the greatest potential for improved fuel economy. Mobil 1 Advanced Fuel Economy oils are engineered to deliver outstanding engine protection while improving fuel economy.
| | | Back to top | | | How much can I save with Mobil 1 Advanced Fuel Economy? | | Mobil 1 Advanced Fuel Economy oils deliver up to 2 percent fuel economy improvement and can save drivers over $400 on gasoline over the life of their vehicles. That’s a savings of about six cents per gallon of fuel. A typical passenger car with a 20-gallon gas tank can go up to 9 more miles on a tank of gas when using Mobil 1 Advanced Fuel Economy. That equates to up to 250 more miles per year under typical conditions. Fuel economy improvement is based on a comparison versus those viscosity grades most commonly used and a potential 2 percent fuel economy improvement. Actual savings are dependent upon vehicle/engine type, outside temperature, driving conditions and your current engine oil viscosity. Savings estimates are based on a gasoline cost of $3 per gallon, average fuel economy of 22.5 mpg, annual mileage of 12,500 and lifetime mileage of 150,000.
| | | Back to top | | | How can I determine the fuel savings that I might experience with my vehicle? | | We offer an online fuel savings calculator. All you need to do is plug in the current cost of fuel, your gas tank size, the average miles per gallon you experience with your vehicle and the number of miles you drive per year. It’s that simple. Many drivers can experience savings on gasoline purchases over the life of their vehicles.
| | | Back to top | | | When you say that I can experience up to 2 percent fuel economy improvement, is that compared to other synthetic motor oils, or conventional motor oils? | | Fuel economy improvement is based on a comparison versus those engine oil viscosity grades, conventional or synthetic, most commonly used. Actual savings are dependent upon vehicle/engine type, outside temperature, driving conditions and your current engine oil viscosity. The higher your current viscosity equates to a greater potential for savings.
| | | Back to top | | | What if I don't notice improved fuel economy after switching to Mobil 1 0W-20 Advanced Fuel Economy or Mobil 1 0W-30 Advanced Fuel Economy? | | Industry data confirms that lower viscosity engine oils, like the 0W-20 and 0W-30 viscosity grades offered as part of the Mobil 1 Advanced Fuel Economy line, contribute to improved fuel economy. However, fuel economy improvement can be influenced by many factors including: your vehicle/engine type, outside temperature, driving conditions, adjusting tire pressure and your current engine oil viscosity.
| | | Back to top | | | How is it possible for these products to improve fuel economy? What makes these formulations unique? | | Mobil 1 Advanced Fuel Economy are low viscosity motor oils that offer low friction, fully synthetic formulations that increase engine efficiency and deliver outstanding fuel economy. It also contains the SuperSyn anti-wear component system to help extend engine life.
| | | Back to top | | | Do you expect this product to have an impact on the environment? | | Since a reduction in gasoline consumption results in reduced carbon dioxide emissions, Mobil 1 Advanced Fuel Economy oils can potentially have a positive impact on the environment.
| | | Back to top | | | Why do you recommend Mobil 1 0W-20 Advanced Fuel Economy as an alternative to 5W-20 when my car manufacturer recommends 5W-20? | | Mobil 1 0W-20 Advanced Fuel Economy exceeds many new car warranty requirements where SAE 0W-20 or 5W-20 oil is recommended. Mobil 1 0W-20 Advanced Fuel Economy provides the high temperature protection of 5W-20 oils while offering improved fuel economy. As a result, many consumers can benefit from improved fuel economy while also obtaining outstanding engine protection for their vehicle. Mobil 1 0W-20 Advanced Fuel Economy only be used in vehicles designed to operate on either 0W-20 or 5W-20 oil.
| | | Back to top | | | If the manufacturer of my car recommends a 5W-20 motor oil, will I void my warranty if I use Mobil 1 0W-20 Advanced Fuel Economy instead? | | If your car manufacturer recommends a SAE 5W-20 ILSAC oil (starburst), we recommend either Mobil 1 5W-20 or Mobil 1 0W-20 Advanced Fuel Economy. You will not void your warranty. Mobil 1 0W-20 Advanced Fuel Economy can provide better fuel economy and better low temperature performance.
| | | Back to top | | | Why do you recommend 0W-30 as an alternative to 10W-30 when my car manufacturer recommends 10W-30? | | Mobil 1 0W-30 Advanced Fuel Economy exceeds many new car warranty requirements where SAE 0W-30, 5W-30 or 10W-30 oil is recommended. Mobil 1 Advanced Fuel Economy 0W-30 provides the high temperature protection of 5W-30 and 10W-30 oils while offering improved fuel economy. As a result, many consumers can benefit from improved fuel economy while also obtaining outstanding engine protection for their vehicles.
| | | Back to top | | | Will using these products void my warranty if my owner’s manual recommends 5W-30 motor oil in my engine? | | If your car maker recommends a SAE 5W-30 ILSAC oil (starburst), we recommend either Mobil 1 5W-30 or Mobil 1 0W-30 Advanced Fuel Economy, which provides the high temperature protection of 5W-30 oils while offering improved fuel economy. You will not void your warranty.
| | | Back to top | | | If the maker of my car recommends I use 10W-30 motor oil, will I void my warranty if I use 0W-30 instead? | | If your car maker recommends SAE 10W-30 ILSAC oil (starburst), we recommend either Mobil 1 10W-30, Mobil 1 5W-30 or Mobil 1 0W-30 Advanced Fuel Economy, which offers the high temperature protection of 10W-30 or 5W-30 oils while offering improved fuel economy. You will not void your warranty.
| | | Back to top | | | What viscosities of Mobil 1 Advanced Fuel Economy are available, and can I use them in my vehicle? | | Mobil 1 Advanced Fuel Economy is available in 0W-20 and 0W-30 formulations. ExxonMobil recommends Mobil 1 0W-20 for 5W-20 applications and Mobil 1 0W-30 for 5W-30 and 10W-30 applications.
| | | Back to top | | | Where can I buy Mobil 1 Advanced Fuel Economy? | | Mobil 1 Advanced Fuel Economy is available in leading retailers and auto parts stores including Wal-Mart, AutoZone, Advance Auto Parts, Checker, Schucks and Kragen. Use our Product Locator to find a store near you.
| | | Back to top | | | How much does Mobil 1 Advanced Fuel Economy cost? | | While pricing is determined by retailers, we anticipate that Mobil 1 0W-20 Advanced Fuel Economy and Mobil 1 0W-30 Advanced Fuel Economy will be priced comparably with other Mobil 1 engine oil viscosities.
| | | Back to top | | | How does the reformulated Mobil 1 Turbo Diesel Truck differ from the version it replaces? | | The new Mobil 1 Turbo Diesel Truck 5W-40 has been upgraded to meet the latest industry requirements, API CJ-4 for 2007 and later models. It will also meet API SM for gasoline.
| | | Back to top | | | Can I use the new Mobil 1 Turbo Diesel Truck if my truck was built before 2007? | | Yes, Mobil 1 Turbo Diesel Truck 5W-40 is backwards compatible with engines built before 2007.
| | | Back to top | | | I thought Mobil 1 as a full synthetic already provided the protection my high-mileage car needs. Do I really need to switch off Mobil 1 to your High Mileage product for my high-mileage car? | | Mobil 1 High Mileage is designed for high mileage vehicles that have been using conventional oils. It's true that most Mobil 1 vehicles with 75,000+ miles should be in excellent condition and would not require some of the Mobil 1 High Mileage benefits. However, most cars on the road today do not use synthetic oils, so we developed this oil specifically for these cars that would benefit from switching off conventional oil.
| | | Back to top | | | I'm currently using Mobil Clean High Mileage with good results. Why should I change to Mobil 1 High Mileage 10W-30, which costs more? | | If your vehicle has been maintained well, Mobil Clean High Mileage represents an excellent choice. However, if you believe your engine may have sludge through less-than-adequate maintenance practices, Mobil 1 High Mileage may be the more suitable selection. Mobil 1 High Mileage helps reduce the sludge that other oils can leave behind which can result in extended engine life. For severe cases where sludge and other heavy deposits are present, shorter oil change intervals of 3,000 miles are recommended as clean-up proceeds.
| | | Back to top | | | Is Mobil 1 with SuperSyn Technology a fully synthetic motor oil? | | Yes, it is. To meet the demanding requirements of today's specifications (and our customers' expectations), Mobil 1 with SuperSyn uses high-performance fluids, including polyalphaolefins (PAOs), along with a proprietary system of additives. Each Mobil 1 with SuperSyn viscosity grade uses a unique combination of synthetic fluids and selected additives in order to tailor the viscosity grade to its specific application.
| | | Back to top | | | What's the difference between a fully synthetic and a synthetic blend motor oil? | | All motor oils are made up of base oils and additives. In general, fully synthetic motor oils contain non-conventional, high-performance fluids. Semi-synthetic oils (also called "blends") usually use a small percentage of non-conventional, high-performance fluids in combination with conventional base oil.
| | | Back to top | | | What's the overall benefit of Mobil 1 with SuperSyn Technology? | | Mobil 1 with SuperSyn Technology exceeds the latest industry and OEM requirements. It is designed for vehicles under warranty and will provide protection for the maximum oil change interval recommended in your owner's manual or by your oil life sensor.
The overall goal for Mobil 1 has always been to protect your engine, even under the most severe conditions, such as cold starting temperatures, extreme high-temperature operations and high-load conditions. Mobil 1 has been formulated with a performance reserve to provide you the peace of mind that your engine is protected during these severe conditions. But Mobil 1 with SuperSyn is not just for extreme service. You can also realize Mobil 1's benefits of improved engine cleanliness and extended engine life under "normal" service.
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| | | | | FAQs for Mobil Clean 7500 | | |
Do these oils affect car warranties? If an owner’s manual recommends oil
changes at 4,000 miles, will the car warranty still be in effect if I use
Mobil Clean 7500?
| |
Since the Mobil High Endurance Motor Oils exceed industry and car builder
requirements, drivers can rest assured that their engine is well protected. As
long as drivers follow the oil-change-interval guidelines set forth in their
owner’s manuals, they won’t have to worry about voiding their warranties.
ExxonMobil stands behind the performance of its products. Per the guarantee
listed on the back of the bottle, if a vehicle should suffer a
lubricant-related problem while using Mobil Clean 7500, we will provide
reimbursement for required repairs.
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Do the products meet GF-4 specifications? How did the new specification impact
the development of the high-endurance product line?
| |
The appropriate viscosities of Mobil Clean 5000, Mobil Clean High Mileage and
Mobil Clean 7500 all meet the stringent standards of ILSAC GF-4.
Mobil 1 Extended Performance contains extra performance additives to deliver
exceptional performance and protection. This fully synthetic technology is
designed specifically for longer service intervals and surpasses the GF-4
engine protection and durability requirements. The appropriate viscosities of
Mobil 1 Extended Performance are ILSAC GF-4 certified, and also meet API SM/CF
and various ACEA (European) specifications. (Updated March 2006)
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What formulation differences exist between Mobil Clean 7500 and the synthetic
blend, Mobil Drive Clean Plus, introduced in the spring of 2003?
| |
While Mobil Clean 7500 is a new formula, there are similarities to Mobil Drive
Clean Plus Synthetic Blend. Both formulas are a blend of premium conventional
base fluids and a high-performance synthetic fluid. Also, both formulas offer
an extra level of cleaning agents versus our conventional oil..
Regarding differences, Mobil Clean 7500 guarantees 7,500 miles between oil
changes and is formulated to exceed the requirements of ILSAC GF-4 and API SM.
Mobil Drive Clean Plus is an ILSAC GF-3/API SL formulation. Mobil Drive Clean
Plus will no longer be offered.
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What is the Mobil High Endurance Motor Oil line of motor oils and what does
it consist of?
| |
This line of high-endurance engine oils, designed to provide protection during
today's longer oil change intervals, includes four products -- Mobil Clean
5000, Mobil Clean High Mileage , Mobil Clean 7500, and Mobil 1 Extended
Performance.. Each product in this complete line of oils is guaranteed to
provide protection from lubricant related engine failure for up to 5,000,
7,500 and 15,000 miles, respectively. Mobil Clean 7500 is a synthetic blend
formulation with a boosted level of cleaning performance, 18 percent beyond
the level of even our premium Mobil Clean 5000 conventional motor oil, to keep
your engine cleaner longer.
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What type of testing has ExxonMobil conducted to validate these high-endurance
claims?
| |
ExxonMobil tested these oils in a variety of rigorous field, bench and lab
tests such as field testing with the Lucky Cab Company in Las Vegas, Nevada.
Mobil Clean 5000 and 7500 technology has been tested extensively in various
vehicles, under both normal and severe conditions, such as the Las Vegas
desert and urban city streets, to prove that the products deliver outstanding
performance and protection. Mobil 1 technology has a long history of extended
service performance and is approved by several leading car builders for oil
changing ranging typically from 10,000 to 18,000 miles. This includes
Mercedes-Benz, BMW, Porsche, Audi, VW, Cadillac and Chevrolet. These products
have been tested under the most severe service conditions and ambient
temperatures, and some of the more challenging engine configurations.
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What was the sample size of the test vehicles? Were these test vehicles
representative of the U.S. car population? What types of vehicle engines were
tested?
| |
Over 130 vehicles, both domestic and imported, including 4-cylinder, V-6 and
V-8 engines, were tested across the U.S. in real-world driving conditions as
well as very extreme conditions, from the congested streets of New York City
to the heat of Las Vegas.
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If I go longer between oil change intervals, do I need to change my oil filter
more frequently? Or do I need a special filter?
| |
Continue to change your oil filter when you change your engine oil. Special
filters or more frequent oil filter changes are not required.
Mobil 1 Extended Performance Oil Filters provide outstanding performance
during longer oil change intervals. Mobil 1 Extended Performance Oil Filters
are designed to offer excellent efficiency (remove more engine oil impurities)
and high capacity (60 percent greater capacity than conventional oil filters)
which make them ideal candidates for longer oil change intervals. (Updated
March 2006)
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Were competitive brands included in testing of the Mobil High Endurance Motor
Oil line? If so, which brands and how did they perform compare to the Mobil
products?
| |
We do not cite competitive brands that we test against. This line-up has set a
new standard in oil change intervals. We can assure you that the products were
tested against quality products that are representative of branded competition.
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Were these tests and results conducted and validated by an independent third
party?
| |
In many cases, our additive suppliers actually conducted the testing. This is
very common in our industry and deemed an acceptable practice. Of course, this
is in addition to the already extreme testing completed by ExxonMobil
engineers. (Updated March 2006)
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Are these products appropriate for new vehicle engines?
| |
The appropriate viscosities of Mobil Clean 5000, Mobil Clean High Mileage and
Mobil Clean 7500 all meet the stringent standards of ILSAC GF-4, the latest
industry requirements for new vehicles.
Fully Synthetic Mobil 1 Extended Performance is designed specifically for
longer service intervals and surpasses the GF-4 engine protection and
durability requirements. The appropriate viscosities of Mobil 1 Extended
Performance are also ILSAC GF-4 certified, and meet API SM/CF and various
ACEA (European) specifications. (Updated March 2006)
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Have Mobil Clean 5000 and 7500 and Mobil 1 Extended Performance been tested
over the long term in cars on the road?
| |
The Mobil Clean technology was field tested extensively during the last
several years to substantiate the performance of the products. We have
significant long-term testing of Mobil 1 in extended service applications,
both on the road and in chassis dynamometer testing. Field research testing
for Mobil-branded motor oils is an ever-green project and field testing is an
ongoing project that continues year after year. (Updated March 2006)
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To achieve the best peace of mind related to engine protection, many vehicle
owners change their engine oils every 3,000 to 4,000 miles. Is this practice
rendered meaningless with the advent of the Mobil High Endurance Motor Oils?
| |
Consumers should follow the maintenance practice that is best for them, and
that meets their car manufacturers’ warranty. They can have peace of mind
knowing the guaranteed performance and protection intervals of the Mobil line
of high-endurance motor oils. Mobil Clean 5000, Mobil Clean High Mileage,
Mobil Clean 7500 and Mobil 1 Extended Performance protect critical engine
parts from lubricant-related failure for 5,000/7,500/15,000 miles --
guaranteed. (Updated March 2006)
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Will the use of high-endurance oils have a positive impact on the environment?
| |
Mobil Clean 5000, Mobil Clean 7500 and Mobil 1 Extended Performance are
marketed based on what consumers are currently doing -- going longer between
oil changes. However, if less used oil is discarded through the introduction
of these products, this would represent a positive impact on the environment.
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If my warranty calls for a GF-3 rated oil, will using one of the new GF-4
rated oils invalidate my warranty?
| |
No, GF-4 oils are backward compatible to ILSAC GF-3 and GF-2. This means that
you can use new GF-4 oils in any application calling for a ILSAC GF quality
oil.
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| | | | | FAQs for Mobil Clean High Mileage | | |
I'm currently using Mobil Clean High Mileage with good results. Why should I
change to Mobil 1 High Mileage 10W-30, which costs more?
| |
If your vehicle has been maintained well, Mobil Clean High Mileage represents
an excellent choice. However, if you believe your engine may have sludge
through less-than-adequate maintenance practices, Mobil 1 High Mileage may be
the more suitable selection. Mobil 1 High Mileage helps reduce the sludge
that other oils can leave behind which can result in extended engine life.
For severe cases where sludge and other heavy deposits are present, shorter
oil change intervals of 3,000 miles are recommended as cleanup proceeds.
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Can I use Mobil Clean High Mileage in a vehicle where seal leaks are not an
issue?
| |
Yes, Mobil Clean High Mileage can still be used. The extra seal conditioner
may help to prevent a leak later on and will not cause problems in your
vehicle.
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What is different about these products -- Mobil Clean 5000, Mobil Clean High
Mileage, Mobil Clean 7500, and Mobil 1 Extended Performance -- that enables
these oils to perform to their specific mileage parameters?
| |
Mobil Clean 5000 has a boosted level of cleaning performance to help prevent
the formation of sludge and harmful deposits and provides outstanding wear
protection of critical engine parts during today's longer service intervals.
Mobil Clean High Mileage is designed especially for higher mileage (75,000
miles-plus) vehicles. The product conditions seals to help prevent leaks and
provides extra cleaning performance to help prevent the formation of sludge
and harmful deposits.
Mobil Clean 7500 is a synthetic blend formulation that includes 18 percent
more cleaning agents than our conventional oil to help prevent the formation
of sludge and deposits during today's longer service intervals.
Mobil 1 Extended Performance is our premier, fully synthetic formulation with
the Advanced SuperSyn System, which provides exceptional oil life. The
product's extra performance additives help deliver outstanding engine
protection during longer service intervals.
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What happens if I use Mobil Clean High Mileage and I have engine problems?
| |
ExxonMobil stands behind the performance of its products. Should you have a
lubricant-related problem, call 1-800-ASK-Mobil. We will investigate your
claim and help determine what happened and why. If your vehicle failed due to
an oil-related issue, we will reimburse you for the required repairs.
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Will the use of high-endurance oils have a positive effect on the environment?
| |
Mobil Clean 5000, Mobil Clean High Mileage, Mobil Clean 7500 and Mobil 1
Extended Performance are marketed based on what consumers are currently doing
-- going longer between oil changes. However, if less used oil is discarded
through the introduction of these products, this would represent a positive
impact on the environment.
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If I go longer between oil change intervals, do I need to change my oil filter
more frequently? Or do I need a special filter?
| |
Continue to change your oil filter when you change your engine oil. Special
filters or more frequent oil filter changes are not required.
Mobil 1 Extended Performance Oil Filters provide outstanding performance
during longer oil change intervals. Mobil 1 Extended Performance Oil Filters
are designed to offer excellent efficiency (remove more engine oil impurities)
and high capacity (60 percent greater capacity than conventional oil filters),
which make them ideal candidates for longer oil change intervals. (Updated
March 2006)
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| | | | | FAQs for Mobil Clean 5000 | | | Is Mobil Clean 5000 a synthetic oil or a synthetic blend? | | Mobil Clean 5000 is not a synthetic or synthetic blend. While it does offer high performance, the base stock composition is non-synthetic.
| | | Back to top | | | My owner's manual says to change oil every 10,000 miles; can I still use Mobil Clean 5000? | | Yes. For applications where the oil life indicator light or owner's manual recommended change interval exceeds 5,000 miles and a conventional oil is recommended, Mobil Clean 5000 will provide protection for the full oil change interval.
| | | Back to top | | | I have a high mileage vehicle; can I switch to Mobil Clean 5000? | | Yes you can. However, another outstanding choice is Mobil Clean High Mileage. Mobil Clean High Mileage provides the same boosted cleaning performance as Mobil Clean 5000 to keep engines clean longer, and it includes seal conditioner to help prevent leaks in higher mileage vehicles.
| | | Back to top | | | Can I mix Mobil Clean 5000 with other oils? If I need to top up oil and Mobil Clean 5000 is not available can I top up with other oils? | | You can mix Mobil Clean 5000 with other oils and use other oils to top up. Be aware that mixing other oils with Mobil Clean 5000 could void the Mobil Clean 5000 Motor Oil Limited 5000 Mile or 6-Month Warranty.
| | | Back to top | | | Can I use Mobil Clean 5000 in my diesel engine? | | If an API CF or CD oil is recommended for your diesel engine, Mobil Clean 5000 is an excellent choice. If your vehicle calls for an API CJ-4 or CI-4 oil, Mobil 1 Turbo Diesel Truck 5W-40 is an excellent choice. (Updated April 2008)
| | | Back to top | | | Can I use Mobil Clean 5000 in my motorcycle or my boat engine? | | For four-cycle motorcycles, we recommend Mobil 1 Racing 4T 10W-40 and Mobil 1 V-Twin 20W-50. These products are designed specifically for four-cycle motorcycles, including wet clutch applications. If your boat engine calls for an API SM, SL, SJ, SH or SG rated oil, you can use Mobil Clean 5000. However, we recommend that you follow the recommended oil change interval in your owner's manual.
Obviously, if you have a two-cycle motorcycle or outboard engine, you must use a two-cycle oil. (Updated June 2006)
| | | Back to top | | | What happens if I use Mobil Clean 5000 and have engine problems? | | ExxonMobil stands behind the performance of its products. Should you have a lubricant-related problem, call 1-800-ASK-Mobil. We will investigate your claim and help determine what happened and why. If your vehicle failed due to an oil-related issue, we will reimburse you for the required repairs.
| | | Back to top | | | Do these motor oils affect car warranties? If an owner’s manual recommends oil changes at 4,000 miles, will the car warranty still be in effect if I use Mobil Clean 5000? | | Since the Mobil line of oils exceeds industry and car builder requirements, drivers can rest assured that their engine is well protected. As long as drivers follow the oil-change-interval guidelines set forth in their owner’s manuals, they won’t have to worry about voiding their warranties.
ExxonMobil stands behind the performance of its products. Per the guarantee listed on the back of the bottle, if a vehicle should suffer a lubricant-related problem while using Mobil Clean 5000, we will provide reimbursement for required repairs.
| | | Back to top | | | Where can I buy Mobil Clean 5000? | | Mobil Clean 5000 is available at leading auto parts chains and mass merchandisers.
| | | Back to top | | | Can I purchase Mobil Clean 5000 at Mobil and Exxon service stations? | | While most of our Mobil and Exxon service stations are operated by independent dealers who are free to make their own decisions regarding the products they carry, we anticipate that they will carry Mobil Clean 5000.
| | | Back to top | | | To achieve the best peace of mind related to engine protection, many vehicle owners change their engine oils every 3,000 to 4,000 miles. Is this practice rendered meaningless with the advent of the Mobil high-endurance oils? | | Consumers should follow the maintenance practice that is best for them, and that meets their car manufacturers’ warranty. They can have peace of mind knowing the guaranteed performance and protection intervals of the Mobil line of high-endurance motor oils. Mobil Clean 5000, Mobil High Mileage, Mobil Clean 7500 and Mobil 1 Extended Performance protect critical engine parts from lubricant-related failure for 5,000/7,500/15,000 miles -- guaranteed. (Updated March 2006)
| | | Back to top | | | What is different about these three products – Mobil Clean 5000, Mobil Clean 7500 and Mobil 1 Extended Performance – that enables these oils to perform to their specific mileage parameters? | | Mobil Clean 5000 has an extra level of cleaning performance, 16 percent more cleaning additive than our conventional oil, Mobil Clean (available only in installed facilities), to help keep your engine cleaner longer.
Mobil Clean 7500 is a synthetic blend formulation with a boosted level of cleaning performance, 27 percent more cleaning additives than Mobil Clean 5000, to keep your engine cleaner longer.
Mobil 1 Extended Performance is our premier product, offering the ultimate in performance and protection due to a unique, fully synthetic formulation which helps to promote long oil life and protect critical engine parts from lubricant-related failures. Mobil 1 Extended Performance also features the Advanced SuperSyn System, which contains 50 percent more SuperSyn than Mobil 1. (Updated March 2006)
| | | Back to top | | | Do the products meet GF-4 regulations? How did the new regulation impact the development of the high-endurance product line? | | Mobil Clean 7500 and the appropriate viscosities of Mobil Clean 5000, Mobil Clean High Mileage and Mobil 1 Extended Performance all meet the stringent standards of ILSAC GF-4. (Updated March 2006)
| | | Back to top | | | What type of testing has ExxonMobil conducted to validate these high-endurance claims? | | ExxonMobil tested these oils in a variety of rigorous field, bench and lab tests such as field testing with the Lucky Cab Company in Las Vegas, Nevada.
Mobil Clean 5000 and 7500 technology has been tested extensively in various vehicles, under both normal and severe conditions, such as the Las Vegas desert and urban city streets, to prove that the products deliver outstanding performance and protection.
Mobil 1 technology has a long history of extended service performance and is approved by several leading car builders for oil changing ranging typically from 10,000 to 18,000 miles. This includes Mercedes-Benz, BMW, Porsche, Audi, VW, Cadillac and Chevrolet. These products have been tested under the most severe conditions, severe ambient temperature and some of the more challenging engine configurations.
| | | Back to top | | | What was the sample size of the test vehicles? Were these test vehicles representative of the U.S. car population? What types of vehicle engines were tested? | | Over 130 vehicles, both domestic and imported, including 4-cylinder, V-6 and V-8 engines, were tested across the U.S. in real-world driving conditions as well as very extreme conditions, from the congested streets of New York City to the heat of Las Vegas.
| | | Back to top | | | Were competitive brands included in testing of the Mobil High Endurance Motor Oil line? If so, which brands and how did they perform compare to the Mobil products? | | We do not cite competitive brands that we test against. This line-up has set a new standard in oil change intervals. We can assure you that the products were tested against quality products that are representative of branded competition. (Updated March 2006)
| | | Back to top | | | Were these tests and results conducted and validated by an independent third party? | | In many cases, our additive suppliers actually conducted the testing. This is very common in our industry and deemed an acceptable practice.
| | | Back to top | | | Have Mobil Clean 5000 and 7500 and Mobil 1 Extended Performance been tested over the long-term in cars on the road? | | The Mobil Clean technology was field tested extensively during the last several years to substantiate the performance of the products. Mobil 1 Extended Performance has a very long history of demonstrated extended service field testing.
We have significant long-term testing of Mobil 1 in extended service applications, both on the road and in chassis dynamometer testing.
| | | Back to top | | | Are these products appropriate for new vehicle engines? | | Yes, Mobil Clean 7500 and the appropriate viscosities of Mobil Clean 5000, Mobil Clean High Mileage and Mobil 1 Extended Performance all meet the stringent standards of ILSAC GF-4, which is the latest industry and car builder requirements for new vehicles. (Updated March 2006)
| | | Back to top | | | If I go longer between oil change intervals, do I need to change my oil filter more frequently? Or do I need a special filter? | | Continue to change your oil filter when you change your engine oil. Special filters or more frequent oil filter changes are not required.
Mobil 1 Extended Performance Oil Filters provide outstanding performance during longer oil change intervals. Mobil 1 Extended Performance Oil Filters are designed to offer excellent efficiency (remove more engine oil impurities) and high capacity (60 percent greater capacity than conventional oil filters) which make them ideal candidates for longer oil change intervals. (Updated March 2006)
| | | Back to top | | | Will the use of high-endurance oils have a positive impact on the environment? | | Mobil Clean 5000, 7500 and Mobil 1 Extended Performance are marketed based on what consumers are currently doing -- going longer between oil changes. However, if less used oil is discarded through the introduction of these products, this would represent a positive impact on the environment.
| | | Back to top | | | Will the use of high-endurance oils have a positive impact on the environment? | | Mobil Clean 5000, 7500 and Mobil 1 Extended Performance are marketed based on what consumers are currently doing -- going longer between oil changes. However, if less used oil is discarded through the introduction of these products, this would represent a positive impact on the environment.
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| | | | | FAQs for Motorcycle Oil | | | What happened to Mobil 1 Racing 2T? | | Mobil 1 Racing 2T was discontinued in the fall of 2007, and there is no replacement for it in the Mobil 1 motorcycle oil product lineup.
| | | Back to top | | | So how is Mobil 1 for passenger cars different from Mobil 1 for motorcycles? | | First, let's be clear about Mobil 1's overall benefits compared to those of conventional motor oils, whether for passenger cars or motorcycles:
- Superior long-term engine protection.
- Superior high-temperature stability.
- Excellent low-temperature starting.
- Outstanding engine performance.
- Low volatility/low oil consumption
It's a little hard to generalize about the difference between Mobil 1 passenger-car motor oils and Mobil 1 motorcycle oils. That's because not all viscosities of Mobil 1 passenger-car oils have the same levels of zinc and phosphorus, and there are even greater differences among the three Mobil 1 motorcycle oils. In general, Mobil 1 motorcycle oils have:
- Additive packages balanced differently for motorcycle engine and transmission operation. For passenger vehicles, fuel economy and emission system protection are higher priorities. These require low phosphorus systems and the use of friction modifiers. Motorcycle oils do not require friction modifiers for fuel economy and for better clutch friction less/no friction modifier is optimum. Motorcycle oils allow the use of higher levels of antiwear additives such as ZDDP (phosphorous).
(Updated December 2007)
| | | Back to top | | | What are the overall advantages of Mobil 1 motorcycle oils? | | In addition to the overall benefits listed above – specifically, high-temperature stability and low volatility/low oil consumption – Mobil 1 synthetic motorcycle oils also offer superior anti-corrosion performance compared to conventional motor oil, which is important in many parts of the country where bikes may sit in garages for several months of the year.
Compared to conventional oils, Mobil 1 motorcycle oils provide superior wear and high-temperature protection, and promote engine cleanliness and lower oil consumption.
Once you get past these general advantages, you have to deal with each specific motorcycle oil one at a time to understand the benefits.
| | | Back to top | | | Okay. Let's start with Mobil 1 Racing 4T 10W-40. What does it offer that Mobil 1 for cars does not? | | Mobil 1 Racing 4T 10W-40 is designed for sport bikes. Most of these bikes have multi-cylinder/multi-valve engines and use a common sump, which means the engine oil lubricates the engine, transmission and wet clutch. So unlike Mobil 1 for cars, Mobil 1 Racing 4T 10W-40 has no friction modifiers, which could lead to clutch slippage.
The motorcycle oil also has more phosphorus/zinc for enhanced wear protection at high engine speeds and high loads.
In addition, Mobil 1 Racing 4T 10W-40 has a high performance dispersant/detergent technology for better high-temperature performance and engine cleanliness. Mobil 1 Racing 4T 10W-40 is also offered in a different viscosity grade than Mobil 1 for passenger cars. (Updated December 2007)
| | | Back to top | | | What about Mobil 1 V-Twin oil? How is that different from Mobil 1 for passenger cars? | | Mobil 1 V-Twin oil is designed for air-cooled, large-displacement bikes. Because of their design, these engines can generate very high localized oil temperatures and high overall bulk-oil temperatures.
As you know, a typical air-cooled V-twin's rear cylinder gets a lot hotter than the front cylinder – it's a matter of airflow. When it's hot out and you' |
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