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 | | | Mobil 1 Rewards Terms and Conditions | | OVERVIEW:
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ExxonMobil reserves the right at any time and from time to time, without
notice, to add to, remove from and/or change the Mobil 1 Rewards ("Program")
Terms and Conditions; for example, ExxonMobil may change the Program benefits,
Reward credit levels, Program affiliations or redemption of Reward credits.
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ExxonMobil reserves the right to terminate the Program at any time.
Participants will have three months from the date of notification to redeem
Rewards. At the end of the three-month period, the Program will terminate and
all remaining Reward credits will be voided.
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The availability of any Reward or Reward level cannot be guaranteed. Reward
credits required for redemption may increase prior to Reward redemption.
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GiftCertificates.com is an independent company that has agreed to exchange
Reward credits for SuperCertificates® redeemable at participating retail
locations. It controls the terms and conditions of its SuperCertificate®
program. It reserves the right to make any changes in its program at any time
with or without notice. For details, visit its web site at
www.GiftCertificates.com.
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When you enroll in the Program, you agree to be bound by these Program Terms
and Conditions.
GENERAL:
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Reward credits accrue and Rewards are redeemed in accordance with the Terms
and Conditions of the Program.
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Information regarding current redemption requirements and descriptions of
Rewards are available on www.Mobiloil.com and www.GiftCertificates.com.
Participants are responsible for accessing these sites in order to keep
informed of Program features applicable to Participants' rights and
responsibilities with regard to the Program. For questions regarding the
Program, Participants may also call 1-800 ASK MOBIL (275-6624) 9:00 a.m to 8
p.m., ET, Monday through Friday.
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Participants are responsible for all personal taxes, liabilities, surcharges
and any other fees associated with participation in the Program.
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ExxonMobil reserves the right to pursue legal action in the event of fraud,
misrepresentation, abuse or violation of the Program Terms and Conditions.
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ExxonMobil may audit any Participant's account at any time, with or without
notice to the Participant, to ensure compliance with the Program Terms and
Conditions. If a Participant is determined by ExxonMobil, in its sole
discretion, to have violated any of the Program Terms and Conditions, the
Participant's enrollment in the Program will be terminated and all Reward
credits forfeited.
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Program Terms and Conditions, Rewards and redemptions are subject to
applicable government laws, rules and regulations and are void where
prohibited.
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Information regarding a Participant's account and participation in the Program
is confidential, and ExxonMobil will not disclose any of its information to a
third party not affiliated with ExxonMobil, provided that ExxonMobil may
disclose account information or participation history in order to comply with
a subpoena or similar legal process, or in order to cooperate with a
government investigation. In these circumstances, disclosure may be with or
without the Participant's knowledge or consent.
PARTICIPANT ELIGIBILITY:
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A Participant in the Program must (1) be a natural person who resides in the
U.S.; (2) have a valid U.S. driver's license and a valid e-mail address
(e-mail is the only means of official communication between Mobil 1 Rewards
and Participants); and (3) have not been denied participation in any other
ExxonMobil program offering. Only one account allowed per individual.
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No corporation or other legal entity may be a Participant in the Program
and/or accrue Reward credits.
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Provision of false information or omission of any information requested on any
Program enrollment or redemption form or receipt may be grounds for denial of
enrollment and/or accrual of Reward credit in the Participant's account.
REWARD CREDIT ACCRUAL:
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Transactions that qualify for Reward credit accrual are limited to case
purchases (or the equivalent) of and oil changes using Mobil 1 with SuperSyn
Technology and Mobil 1 Extended Performance with Advanced SuperSyn System
automotive engine oil, and Mobil 1 motorcycle oils, provided that such
transactions must comply with all legal conditions applicable to commercial
transactions. Returns of purchases or refunds for oil changes for any reason
will result in rescission of the Reward credits previously accrued for such
transactions.
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Qualifying transactions must be evidenced by Mobil 1, Mobil 1 Extended
Performance and Mobil 1 motorcycle oil change receipts, case goods (or the
equivalent) purchase receipts, submission of UPCs (cut from cases or bottle
labels, or hand-printed if the UPC is printed into bottle), and submission of
proof-of-purchase forms that are dated October 15, 2003 or later. A
Participant will accrue no Reward credits for receipts or forms dated earlier
than October 15, 2003, or for transactions six months prior to a Participant's
enrollment in the program.
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Participants must accrue Reward credits and redeem their Rewards during their
respective Reward Accrual Period, which is a period of 24 consecutive months.
The first Reward Accrual Period will begin on the Participant's enrollment
date in the Mobil 1 Rewards program. At the conclusion of a Participant's
Reward Accrual Period, the Participant's Reward credit balance will be reset
to zero and a new Reward Accrual Period will commence.
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During a Reward Accrual Period, accrual of Reward credits is limited to a
total combination of 24 oil changes and/or case goods purchases and/or
individual quart bottles. Any qualifying transactions over this limit will not
accrue Reward credits during that Reward Accrual Period and may not be carried
over to any other Reward Accrual Period. No credit will be given for
unredeemed Reward credits. A Participant will receive notice by e-mail 60 and
30 days prior to the specific Reward Accrual Period expiration date.
ExxonMobil is not responsible if e-mail notifications cannot be delivered, for
whatever reason, to the e-mail address in the user's profile on
www.mobiloil.com at the time of mailing.
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Reward credits will accrue in accordance with the following table:
How Your Mobil 1 Rewards Add Up |
When You Purchase Your: | You Will Earn: | Your Balance* Will be: | 1st Oil Change or Case of Oil | $5 | $5 | 2nd Oil Change or Case of Oil | $5 | $10 | 3rd Oil Change or Case of Oil | $5 |
$15 | 4th Oil Change or Case of Oil | $5 | $20 | 5th Oil Change or Case of Oil | $5 | $25 | 6th Oil Change or Case of Oil | $5 | $30 and so forth |
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Multiple qualifying transactions concluded by any person in a Participant's
household may be aggregated and accrue Reward credits. Evidence of each
qualifying transaction must be submitted with the same Participant
identification number. Accrual is subject to the conditions in Section 14.
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In order to accrue multiple Reward credits for multiple same-day qualifying
transactions, the Participant must submit a separate receipt with a different
invoice number as proof of each transaction; if two or more receipts are
received with the same invoice number, only one receipt will accrue Reward
credits in Participant's account.
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Accrued Reward credits do not constitute property of a Participant. Reward
credits are non-transferable under any conditions, including upon a
Participant's death, as part of a domestic relations matter, or in any other
matter. Accrued Reward credits may not be combined with any other Program
Participant's Reward credits.
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Reward credits may not be transferred to any other company's reward program.
Similarly, reward credits accrued in another company's reward program may not
be transferred to the Program or otherwise combined with the Rewards Program.
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Any attempted transfer of Reward credits in contravention of the Terms and
Conditions of the Program is void.
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All accrued Reward credits will be forfeited upon Participant's withdrawal
from or termination of participation in the Program.
REWARD REDEMPTION:
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Participant may redeem the accrued Reward credits for either ExxonMobil
authorized merchandise or for SuperCertificates® from GiftCertificates.com.
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See www.GiftCertificates.com for complete terms and conditions regarding
redemption of Reward credits for SuperCertificates®. See www.Mobiloil.com for
procedures for redemption of Reward credits for ExxonMobil merchandise.
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All Rewards are subject to availability. Certain restrictions may apply to
specific Rewards and are set forth in Program communications and/or on the
SuperCertificates®. Merchants participating in the GiftCertificates.com
program are subject to change.
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Reward credits have no cash value and may not be combined with any other
offer, discount, coupon or promotion.
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After a Participant has redeemed Reward credits, the Participant will not be
able to exchange, refund or return the credits for redeposit in the
Participant's account.
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By redeeming a Reward, the Participant releases ExxonMobil and its parent,
subsidiaries and affiliates from any and all liability regarding the
redemption or use of a Reward or other participation in the Program.
ExxonMobil and participating merchants are not responsible for replacing lost,
stolen or mutilated certificates or merchandise. ExxonMobil makes no warranty,
express or implied, regarding merchantability, fitness for a particular use or
otherwise, regarding the Rewards or any merchandise obtained by redemption.
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ExxonMobil is not liable or responsible for special, incidental, punitive,
consequential, or exemplary damages arising from the or related to the use in
any manner of any merchandise obtained by redemption.
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ExxonMobil is not liable or responsible for special, incidental, punitive,
consequential, or exemplary damages arising from or related to the use in any
manner of any merchandise obtained by redemption.
Updated March 28, 2006.
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